Privacy

This service records phone calls with parents. That deserves a plain account of what is kept and who can reach it, not a page of definitions.

Last updated 19 September 2026. Voxera is operated by Bhukya Hariswar Naik, sole proprietorship, Guntur, Andhra Pradesh.

Whose data this is about

Two sets of people. The school, which signs in and is our customer. And the parents, who are called. Parents are not our customers and never signed up with us: their details reach us because their school put them on its own fee register.

For that data the school is responsible for what is collected and why, and we handle it on the school's instructions.

What is kept about a parent

• Their name and phone number, and the student's name, class and pending fee — all of it entered by the school.
• A recording of each call, both sides.
• A written transcript of what was said.
• What the call produced: a date promised, an amount, a request to be called back, or nothing.

Nothing is bought from anyone, nothing is scraped, and no parent is called whose number the school did not put on its own register.

Whether parents are told

Each school chooses, in its own settings, whether the agent announces at the start of the call that it is being recorded. The setting is on by default. Whichever way it is set, the call is recorded, and the school can see which way its own account is set at any time.

Where it is kept

On our own server, in India. Recordings and transcripts are not sent to any third party for storage. They are kept for as long as the school's account exists, and a school can clear its own call history, recordings and register from its dashboard at any time, which deletes the audio files as well as the rows.

Who else sees it

• The school. Everyone the school gives a sign-in to can see that school's calls and hear its recordings. No school can see another school's.
• Us, when a school asks us to look at something, or when we are investigating a fault.
• The speech and telephony providers that carry the call and turn speech into text, for as long as the call is happening. They are bound by their own contracts and are not permitted to use it for anything else.
• The payment gateway, for payments only. Card and bank details go straight to it and never pass through this service.

Nothing is sold, and nothing is used to train anything.

What we hold about the school itself

The name, email and phone number of whoever signed up, a hashed password, the record of sign-ins, and the payments made. Passwords are stored hashed with a random salt and cannot be read back by us.

A parent who wants out

Tell the school, or write to us at bhariswarnaik@gmail.com. The number is taken off the register the same day and no further call is made to it. On request the recordings and transcripts of that number are deleted, subject to any that we are required to keep for tax or legal reasons.

Asking what is held

Write to bhariswarnaik@gmail.com and we will say what is held about you, provide a copy, correct it, or delete it. We answer within thirty days. If the request is from a parent about their own calls, we will usually route it through the school, because it is the school's register.

Cookies

One, and it is the sign-in session. There is no advertising cookie and no third-party tracker on the dashboard.

Who to write to

Bhukya Hariswar Naik, Guntur, Andhra Pradesh. bhariswarnaik@gmail.com, +91 83284 71219.

Questions about any of this go to bhariswarnaik@gmail.com.